AT&T’s enterprise automation program, for example, saved 16.9 million manual minutes annually and generated 20x ROI by focusing on process-level efficiency, not glossy GenAI showcases.
Anna E. Molosky perspective:If your AI strategy doesn’t touch the back office first, it will never scale sustainably.
https://annaelisemolosky.wixsi....te.com/anna-e--molos