AT&T’s enterprise automation program, for example, saved 16.9 million manual minutes annually and generated 20x ROI by focusing on process-level efficiency, not glossy GenAI showcases.

Anna E. Molosky perspective:If your AI strategy doesn’t touch the back office first, it will never scale sustainably.

https://annaelisemolosky.wixsi....te.com/anna-e--molos

Stop Guessing. Start Scaling: A Realistic Blueprint for GenAI ROI| Anna E. Molosky

For all the noise surrounding GenAI, most enterprises still struggle with the same question: Where does the ROI actually come from?In my work with global organizations, I have found that the issue isn’t a lack of ambition — it’s a lack of sequence. C